Frequently Asked Questions and Answers

How to order HOTHOT radiator?

  • Online: Choose a radiator and add it to the basket.
  • Online Chat: Contact our online support and order a radiator.
  • By email: Send your order at order@radiators.shop Please write there your invoicing address.
  • By phone: Call for order HOTHOT Radiators: +44 (0)2033 188 303

How to pay HOTHOT radiator?

  • With PayPal – the most favourite payment gate because it is safe and simple way how to pay for goods and services.
  • With credit / debit card – in this case you will be redirected on webpage www.paypal.com. But you don’t need to have PayPal account. Just choose an option „Pay with my credit or debit card“, fill in all required data and confirm the payment.
  • By bank transfer – we will send you a proforma invoice to pay for ordered goods.

Can I order bespoke radiator?

Of course. We specialized in bespoke radiators. enquire@radiators.shop

Is the valve included in the price of the radiator?

No, valve is not included in the price of the radiator. But you can choose and order it as recommended accessory for your radiator.

Where can I see real HOTHOT colours and textures?

You can choose from RAL colours and you can find RAL sample book in every shop with paints.

If you choose HOTHOT colour or texture, we can send you a sample with HOTHOT colour by post. 

Find our HOTHOT Colours and texture HERE

What is the delivery time?

Production of our radiators takes from 2 to 6 weeks depending on the type of radiator. We begin with production after receiving the payment.

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